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  • In Home Service
  • Window won't stay open


    Q: In Home Service
    How do i request in-home service or replacement parts if i can't manage the repair myself?

    A: To fill out a service request you need to first create an account, In the Account Manager you will be able to register your warranty and request parts or service.

    Click here for the online account manager
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    Q: Window won't stay open
    My Double hung window will not stay open

    A: This may be the pivot bars are out of the balance shoes or one of the pivot bars may have broke.

    Please tilt the sash in and check that both pivot bars are in their Balance shoes.

    If a pivot bar has broken, you can view the self help video at:
    Click here for the Tilt-In and pivot bar Self help Video

  • Jantek Industries LLC
    230 Route 70 east
    Medford, NJ 08055
    (609) 654-1030